Richmond Hotel Narita is a Japanese-style business hotel located just 6 miles from Narita International Airport. The hotel is noted for its serene atmosphere, with calming colors and green tea in every air-conditioned guestroom. Guests benefit from thoughtful touches such as premium bedding and a variety of pillow options. With free shuttle service to and from the airport, it is a convenient choice for travelers.
Location
The hotel is favorably located near several cultural and historical sites, such as Naritasan Park and Naritasan Omote Sando. Free shuttle service to Narita International Airport is provided on a first-come-first-served basis. Guests have access to private parking for a fee, and the hotel's location offers easy access to surrounding attractions and local activities.
Rooms
Each room at Richmond Hotel Narita features modern amenities, including a 42-inch LCD satellite TV with video-on-demand movies. Private bathrooms are equipped with rainfall showerheads, bidets, and complimentary toiletries. The double and family rooms are spacious, offering comfortable bedding and practical features like an electric kettle. Available configurations cater to different guests, including singles and families.
Eat & Drink
The hotel’s restaurant, Stella, serves a variety of meals, including buffet breakfast, lunch sets, and a-la-carte dinner options. Guests can also enjoy a drink at the bar/lounge or opt for room service for in-room dining. Diverse dining options are designed to provide satisfying meals for all guests. The restaurant emphasizes quality and service in a relaxed setting.
Leisure & Business
Richmond Hotel Narita provides a range of amenities to ensure a comfortable stay, including complimentary Wi-Fi and concierge services. Business travelers can utilize features such as renting laptops and convenient dry cleaning/laundry services. Leisure activities are available nearby, including golfing at local courses. Additional services like housekeeping and a 24-hour front desk add to the convenience.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
clean
convenient
limited breakfast options
room size
7.6/10
Very good
Rooms
8.3
Location
8.6
Service
8.3
Dining
6.8
Guest reviews
7.6/10
based on 12 review
8.4
8.4/10based on 1799 review
Ralph
United States of America,
May
2024
7.0/10
I had a mixed experience at this hotel. The room was on the big side by Japanese standards and had everything we needed for our stay, but the bed was a bit tight for two people against the wall. On the plus side, it's located just a few minutes walk from Narita station, which is great for getting around easily.
Rooms
8.0
The room was efficient and had everything we needed, but the bed setup made it a bit tight for two people.
Service
7.0
The staff were friendly, helpful, and had adequate English. However, some services incurred extra charges.
Location
6.0
The location is ideal for quick access to Narita station, perfect for a stay before a flight. However, the surroundings felt unsafe, making it uncomfortable to venture outside.
Dining
7.0
The dining options were reasonable with a good selection, but nothing too fancy. The attached restaurant was convenient for meals.
Facilities
7.0
The hotel offered essential facilities, but nothing exceptional. The price was reasonable for the services provided.
Mick
United Kingdom,
March
2024
8.0/10
This hotel near the airport offers spacious and modern rooms, great service, and a superb location with convenient amenities nearby. The dining options could be improved, but overall, it's a comfortable stay with good value for money.
Rooms
8.0
The room was very modern and large for Japanese standards, with cozy slippers and a nice robe. It was spacious compared to the usual single room in Tokyo and had good amenities.
Service
9.0
The staff went beyond expectations, providing excellent service and being very helpful and accommodating.
Location
9.0
The location is superb, just outside the train station and close to the airport stop. Restaurants, a supermarket, and a temple are within walking distance, making it very convenient.
Dining
7.0
The dining options were a bit limited, though the miso soup was excellent. The prices were slightly high for the available choices.
Facilities
7.0
The hotel facilities were good, though a bit pricey for what was available.
Frank
United States of America,
December
2023
8.0/10
The hotel offers spacious and clean rooms, with plenty of space for our belongings without feeling cramped, making it a great choice for those looking for larger rooms compared to nearby options. The staff are very helpful and accommodating, quickly resolving any issues that may arise during your stay. The location is convenient, with easy access to restaurants, the Aeon supermarket, and the Naritasan Shinshoji Temple within walking distance, although it may be a bit far from the airport for some travelers. The dining options are decent, with some room for improvement in the variety of selections. The hotel is also close to key transportation hubs, making it suitable for travelers staying in Narita for a few days before heading to the USA, Canada, or Korea.
Rooms
9.0
The rooms are big, clean, and offer plenty of space for our bags without them getting in the way, setting them apart from neighboring hotels.
Service
8.0
The staff were great, even when dealing with a hungry and grumpy guest like me upon arrival. However, there was a miscommunication regarding room booking for my two children who are not under 12 years old.
Location
9.0
The hotel's location is fantastic, with easy access to restaurants, the Aeon supermarket, and the Naritasan Shinshoji Temple within walking distance. It's only a few steps away from Narita station, making it convenient for exploring the surrounding area.
Dining
7.0
The dining experience was okay, with some room for improvement in terms of variety. However, they do provide a coupon for early morning flights at Narita airport, which is a nice touch.
Facilities
7.0
Judith
United Kingdom,
December
2023
8.6/10
The hotel is conveniently located next to the Narita train station, making it ideal for travelers. The rooms are spacious, clean, and provide all you need for a comfortable stay. However, the dining options could be improved in terms of variety and value for money.
Rooms
9.0
I had a great night's sleep in the comfortable and clean room, and the bathroom even had a bath for a relaxing soak. The bed was really comfy, and the room size was perfect.
Service
9.0
The staff was incredibly friendly and helpful, going the extra mile to ensure a pleasant stay. They even emailed me in advance about the shuttle service, which was a nice touch.
Location
10.0
The hotel's location next to the Narita train station is superb, offering easy access to nearby restaurants, supermarkets, and attractions like Naritasan Shinshoji Temple.
Dining
7.0
While the dining experience was satisfactory, I felt that the options could have been more diverse and better value for money. However, the Danish pastries were a delightful treat.
Facilities
8.0
The hotel provides convenient facilities like room service, laundry, and shuttle services, enhancing the overall stay experience.
Alan
United Kingdom,
November
2023
8.6/10
I absolutely loved my stay at this hotel! The rooms were cozy, well-equipped, and had a very muji-style decor, which I found very relaxing. The service was top-notch, with the staff being extremely friendly and accommodating, making me feel right at home. The location was a major highlight, being near Narita airport and offering easy access to train stations, markets, and dining areas. However, the dining experience was so-so, and the buffet had limited choices. Overall, great value for money!
Rooms
9.0
The rooms were nice, comfortable, and had everything I needed. The muji-style decor and comfy color palette added a nice touch to the ambiance.
Service
9.0
The staff was well-educated, hospitable, and always greeted me with a smile. They even provide a shuttle bus to Narita airport, which was very convenient.
Location
10.0
The hotel's location was the major attraction for me. Being near Narita airport and close to both Keisei line and JR Narita stations made it incredibly convenient for my travels.
Dining
7.0
The dining experience was okay with good quality dishes, but the choices were a bit limited. The vegetarian and vegan options were quite good though.
Facilities
8.0
The hotel offers a range of facilities like room service, dry cleaning, and laundry. The free shuttle service to Narita airport was a great addition.
John
United Kingdom,
August
2023
8.2/10
My stay at the hotel was delightful. The room was clean, fresh, and well-lit with all the amenities you'd expect from a Japanese hotel. The bed was extra large, making it very comfortable. The hotel is bigger than typical Japanese hotels, providing a cozy stay.
Rooms
9.0
The room was impeccable, had all the necessary amenities, and the extra large bed was a plus.
Service
8.0
The staff was very helpful and friendly throughout my stay, making me feel welcome.
Location
9.0
The hotel is conveniently located near the train station and offers easy access to various quality dining options like izakayas and ramen shops.
Dining
7.0
The dining options were good with a mix of Western and Japanese choices. However, it leaned more towards Japanese preferences.
Facilities
8.0
The hotel offered a range of facilities to ensure a comfortable stay.
clean
limited breakfast options
Helen
United Kingdom,
July
2023
7.6/10
The hotel rooms were spacious and very comfortable, complete with thick curtains to block out the light for a peaceful rest. However, the water pressure and temperature were not ideal, and the breakfast options need improvement. The hotel's proximity to the airport is a big plus for travelers.
Rooms
8.0
The rooms were spacious and provided a comfortable stay.
Service
8.0
The staff was efficient and welcoming.
Location
9.0
The hotel's convenient location near the airport and train stations is great for travelers.
Dining
5.0
The breakfast options were not as good as expected, especially for travelers from Australia or Japan.
Facilities
The hotel offers essential facilities for a comfortable stay.
convenient location
poor breakfast
Philip
United Kingdom,
July
2023
7.8/10
The hotel is conveniently located near Keisei Narita Station, just 2 stops away from Narita Airport, providing a treasure trove of local Japanese vibes, with a nearby shopping mall and ancient attractions. The rooms, though small with only a small window, are clean and functional, ideal for a quick overnight stay. The service excels in helping guests, but there might be additional charges for room changes. The dining experience offers a good selection of Japanese mixed with American dishes at a reasonable price. The location is convenient for airport access, but be wary of the surrounding areas.
Rooms
8.0
The rooms were small but clean, with coffee and tea facilities, suitable for a quick, overnight stay.
Service
9.0
The service was excellent, especially in assisting with check-in issues, but there might be charges for room changes.
Location
7.0
The hotel's proximity to Keisei Narita Station and the airport is convenient, but the surrounding area may not be as appealing.
Dining
8.0
The dining experience offered a good selection of Japanese and American dishes at a reasonable price.
Facilities
7.0
The hotel provides essential facilities for a comfortable stay.
Scott
United States of America,
May
2023
8.0/10
Staying at the hotel was a mixed experience. The rooms, though a bit small for Western standards, were well-equipped and had comfortable beds despite a slight smoky/musty smell. The service was commendable, with helpful and accommodating staff, though there were some issues with seating arrangements. The location was excellent for easy access to transportation and nearby attractions, tailored for travelers to and from the airport. Dining was average with a mix of Japanese and Western breakfasts. Overall, a pleasant stay with room for improvement in some areas.
Rooms
8.0
The rooms, despite a slight smoky/musty smell, were well-equipped with good beds and amenities.
Service
9.0
The staff was very helpful and accommodating, making the stay pleasant.
Location
9.0
The hotel's location was superb, offering easy access to transportation and nearby attractions for a convenient stay.
Dining
6.0
The dining experience was average with a mix of Japanese and Western breakfasts.
Facilities
8.0
The hotel had clean and well-maintained facilities to enhance the stay.
Robert
United Kingdom,
May
2023
7.8/10
The hotel was of a very high standard, much more spacious than the apartments we rented in Tokyo and Osaka, and didn't need much for a short 1-night stopover. However, the rooms were so small that we had to get two for our family of four.
Rooms
8.0
The rooms were of a very high standard and much more spacious than the apartments we rented in Tokyo and Osaka.
Service
9.0
The service was fantastic, and they resolved the problem with ease. Many thanks for that. The staff was always very pleasant.
Location
7.0
The location was good, close to Keisei and JR Narita station to break up the journey after a long flight. However, the location to Narita shrine and Narita City was average.
Dining
7.0
The dining experience was good with not much choice but not expensive.
Facilities
8.0
The facilities were good with room service, dry cleaning, housekeeping, laundry, airport shuttle, and free shuttle service.
Matthew
United Kingdom,
April
2023
7.8/10
The hotel is conveniently located near Narita Airport, making it great for return flights, with clean and comfortable rooms for families. The service was helpful and accommodating. The dining options were varied, although some aspects could be improved. Overall, a decent choice for its value.
Rooms
8.0
The rooms were spacious and very comfortable, ideal for my family of 4, with amenities included. The thick curtains helped block out light for a peaceful rest.
Service
7.0
The staff had some knowledge of English and were helpful with requests. They even inquired about our preferred bus timing to the airport.
Location
9.0
The hotel is close to Narita Airport, making it convenient for return flights. It's also near the railway station for easy access to transportation.
Dining
7.0
The dining experience offered a good spread with a mix of Japanese and Western breakfast options. While some improvements could be made, it was worth the price.
Facilities
8.0
The hotel provides various facilities like room service, housekeeping, and an airport shuttle service to enhance the stay.
Stephen
United Kingdom,
April
2023
7.8/10
My stay at the hotel was quite pleasant overall. The rooms, though a bit compact, were still very usable and located on the 7th level, offering a new and clean feel. The service was nice and helpful overall, although there were some issues with getting cold treatment and being informed to book another room for my children. The location was prime, within walking distance of key attractions and amenities. The dining options were decent but could use some improvement. The facilities were convenient and satisfactory.
Rooms
8.0
The rooms were a little compact but still very usable, and the new and clean ambiance added to the comfort.
Service
7.0
The service provided was nice and helpful, although there were instances of cold treatment and a requirement to book an additional room for my children.
Location
9.0
The hotel's location was superb, within walking distance of key attractions and near major stations, making it highly convenient for exploring the area.
Dining
7.0
The dining experience offered a buffet with a variety of healthy food options, but there is room for improvement, especially in catering to more diverse tastes.
Facilities
8.0
The hotel's facilities were satisfactory, providing the necessary amenities for a comfortable stay.
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